If you take your unit to a RV dealership for repairs, you'll usually pay a minimum of $150 per hour, but this price can rise to as much as $300 per hour if you own an expensive rig. Some dealerships have the attitude that if you can afford to pay several hundred thousand dollars for a coach, you can afford whatever they want to charge to repair it! Not to mention you will be leaving your RV at the dealership for potentially weeks if not months.
At RV ROAD TECH we bill for the initial appointment labor plus trip charge of $2.50 per minute to your location. In most cases we pre-bill the customer our minimum rate of $170.00 to troubleshoot and/or make repairs regarding the initial service call up to 2 hours. The scheduling payment is generated by Square Card Services via email or text in order to schedule your appointment . Any additional labor after the initial prepaid time will be billed on site @ $85.00 per Hour. Any parts supplied by us are billed on site. We accept most major credit cards on site, but please remember we do not accept any checks as a method of payment.
We will easily reduce your labor costs. In Some situations instead of charging by the hour, we will offer you a flat rate per job.
So avoid the RV dealership attitude along with that commission based service department. You’ll save a bundle with RV ROAD TECH.
Many of our customers have questions about the services we provide. We are happy to answer them before we perform any service. In addition feel free to contact us if you have any questions. Here are answers to some of the more common questions we are asked:
Do you work on motor home engines and chassis?
No, we do not work on motorhome engines, transmissions or chassis, but everything else we do, and we do it well!
Do you work on Mobile homes?
No, mobile homes are Not classified as recreational Vehicles.
Do you service and change tires?
No, tires require equipment for lifting, mounting & balancing, it’s best performed at a tire shop.
What is the dfference between an estimate and diagnostics?
When your RV is having an issue, it usually takes a lot more than a quick “look,” to know exactly what the problem is, especially on appliances. Most of the time our technicians can see that something is not working, but in order to properly know what is wrong (and what is causing this issue) appliances need to be pulled apart and tested. This takes time, as does properly diagnosing each individual problem. Often the unit will have to be removed from the RV and tested thoroughly to find EXACTLY what the issue is, and WHY this has happened. This prevents it from happening again. We do charge a fee for all diagnostics. We understand that you require this service, but please understand as well, that you will be charged a diagnostics fee!
How much will a job be?
We don’t know until we take a good look at each individual job. An estimate will then be created on a “per job” basis. Please see our estimate disclaimer For detail.
Do your services carry a warranty?
Our work is our warranty. Our business is built, and continues to thrive on “word of mouth” and customer satisfaction. We take that very seriously. If you have a continued problem, please call us. We will do all we can within reason to ensure your satisfaction.
What About Manufacture Warranty Repairs?
We only work directly with the owners when repairing the RV. Over the years we have learned time and time again that it takes numerous trips to your location and numerous calls and emails to the manufacturers, resulting in poor customer satisfaction and outcomes. So we no longer get involved with warranty service.
I have a problem with my RV, and want to start an insurance claim on it. Do you handle that?
No, we no longer get involved with insurance claims , the runaround is too time consuming for mobile repair.
Are you open on weekends?
Yes By appointment.
Estimates are an approximation of charges to you, and they are based on the anticipated details of the work to be done. It is possible for unexpected complications to cause some deviation from the estimate. If significant additional parts of labor are required, you will be contacted immediately.
Estimate validity – 30 days from the date of quote.
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